Shipping & Returns

Shipping

We can ship to virtually any address in the continental United States.  We can provide quotes for International shipping via air or ocean.

Our Shipping rates are based on shipping to a business with a loading dock. Residential Delivery and business deliveries requiring a Lift Gate for Ground Level Delivery will require additional freight charges. Please contact us for a freight quotation for these specific options.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return new, unopened items purchased from our STOCK within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two to three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request.

NOTE: All Special Sale Items: Quick Sale Items, Slightly Used, Surplus Items, & Demo Items are FINAL SALES, not eligible for return. However, if an item you purchase from this category is not as described on our website, please contact us and we will do our best to address your concerns.